support services
Specializing in the back-end technology and strategy required for running a successful business online, I am skilled in a variety of systems and applications. I continually update and enhance my knowledge in the rapidly changing world of working on the internet. I’m a problem solver, I think on my feet and can troubleshoot just about anything related to doing business online. As your VA, I’ll be your partner and sounding board while keeping the back-end of your business running like a well-oiled machine. We’ll put systems and processes in place so you can get out there and do what you do while taking exquisite care of your clients and prospects.
- Complete setup & configuration of your Coaches Console system
- Create your free offer system for building your list and getting leads
- Organize & automate your email marketing
- Setup & brand your private client portal
- Create welcome packet documents & forms
- Design your public website or integrate your external website with your Coaches Console
- Automate client support before, during and after coaching sessions
- Create email and newsletter templates
- Publish your newsletter on a consistent schedule
- Create custom interactive forms
- Create coaching packages, products and agreements
- Create course content and delivery
- Support for day-to-day tasks like onboarding new clients, maintaining contacts, sending emails and newsletters, invoicing, payments, scheduling, etc.
- Setup & maintain your email marketing system (Aweber, Constant Contact, MailChimp, Active Campaign, etc)
- Create follow-up email sequences
- Create opt-in forms & integrate with your website
- Help you develop and create your lead magnet (ebook, report, audio, video, etc)
- Design custom branded email & newsletter templates
- Optimize existing templates
- Edit, proof and prepare your email & newsletter copy
- Help with effective subject lines that boost your open rate
- Prepare & schedule your newsletter on a consistent schedule
- Update & maintain your existing WordPress website
- Create new pages and update existing pages
- Install & setup plugins
- Edit, proof, prep & publish your blog posts
- Find theme/topic-specific images or edit images you provide
- Basic SEO & tagging for your blog posts
- Cross-promote blog posts to your social media networks
- Profile setup & optimization (Facebook, Twitter, LinkedIn, etc)
- Create post images
- Edit and/or proofread your post content
- Automate & pre-schedule your content across networks
- Help create a content calendar
- Help create timetable & launch plan
- Create sales/registration pages & thank you pages
- Setup opt-in forms & autoresponders
- Create email announcements & follow-ups
- Create call/event reminders
- Promote on social media networks
- Create branded handouts, presentations, etc.
- Basic editing of call audios & prep for distribution
- Minor edits to clean up audio recordings of calls & webinars
- Polish raw video by editing, adding transitions, titles, music, etc.
- Create event montages from your photos
- Prep & publish your videos to hosting sites (YouTube, Vimeo, Wistia, etc)
- Embed audio & video on your website
- Basic logos & branding elements
- Create attractive templates for email, newsletters, client documents
- Design & format ebooks, presentations, flyers, workbooks, etc.
- Created social media banners, post images, ads
- Create images for websites & blogs
- Articles, social media content, blog posts, sales page copy, emails, etc.
- Identify and correct grammar, spelling, tone/style deviations, clunky transitions, wordiness, problematic/misused words, uneven flow
- Proofreading for punctuation, capitalization, formatting, etc.
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