support services

Specializing in the back-end technology and strategy required for running a successful business online, I am skilled in a variety of systems and applications. I continually update and enhance my knowledge in the rapidly changing world of working on the internet. I’m a problem solver, I think on my feet and can troubleshoot just about anything related to doing business online. As your VA, I’ll be your partner and sounding board while keeping the back-end of your business running like a well-oiled machine. We’ll put systems and processes in place so you can get out there and do what you do while taking exquisite care of your clients and prospects.

  • Complete setup & configuration of your Console system
  • Create free offer system for building your list and getting leads
  • Organize & automate your email marketing
  • Setup & brand you private client portal
  • Create welcome packet documents & forms
  • Design your public website or integrate your external website with your Console
  • Automate client support before, during and after coaching sessions
  • Create email and newsletter templates
  • Publish your newsletter on a consistent schedule
  • Create custom interactive forms
  • Create coaching packages, products and agreements
  • Create course content and delivery
  • Monthly maintenance packages to help with day-to-day tasks like onboarding new clients, maintaining contacts, sending emails and newsletters, invoicing, payments, scheduling and more.
  • Setup & maintain your email marketing system (Aweber, Constant Contact, MailChimp, etc)
  • Create lists & autoresponder series
  • Create opt-in forms & integrate with your website
  • Help you develop and create your lead magnet (ebook, report, audio, video, etc)
  • Design custom branded email & newsletter templates
  • Optimize existing templates
  • Edit, proof and prepare your email & newsletter copy
  • Help with effective subject lines that boost your open rate
  • Prepare & schedule your newsletter
  • Update & maintain your existing WordPress website
  • Create new pages & widgets
  • Install & setup plugins
  • Basic SEO setup & Google Analytics monitoring
  • WordPress & plugin updates
  • Edit, proof, prep & publish your blog posts
  • Find theme/topic specific images or edit images you provide
  • Basic SEO & tagging for your blog posts
  • Cross promote blog posts to your social media networks
  • Profile setup & optimization (Facebook, Twitter, LinkedIn, etc)
  • Create post images
  • Write post content
  • Automate & pre-schedule your content across networks
  • Help create a content calendar
  • Help create timetable & launch plan
  • Create sales/registration pages & thank you pages
  • Setup opt-in forms & autoresponders
  • Create effective email announcements & follow-ups
  • Create call/event reminders
  • Promote on social media networks
  • Create branded handouts, presentations, etc.
  • Basic editing of call audios & prep for distribution
  • Minor edits to clean up audio recordings of calls & webinars
  • Polish raw video by editing, adding transitions, titles, music, etc.
  • Create event montages from your photos
  • Prep & publish your videos to hosting sites (YouTube, Vimeo, Wistia, etc)
  • Embed audio & video on your website
  • Basic logos & branding elements
  • Create attractive templates for email, newsletters, client documents
  • Design & format ebooks, presentations, flyers, workbooks, etc.
  • Created social media banners, post images, ads
  • Create images for websites & blogs
  • Help you write copy for your website that speaks to your Ideal Client
  • Blog posts & articles
  • Sales page copy
  • Email broadcast & newsletter copy
  • Editing & proofreading